Contact information

Contact Information

Have a question about an order, product, fragrance sample, tester bottle, shipping, or return? We are here to help.

Kaleidoscope Scent Index LLC
d/b/a Kaleidoscope Scent Index

Store & Fulfillment Location:
208 N Walton Blvd, STE 10
Bentonville, AR 72712
United States

Customer Service Email:
eric@kaleidoscopescentindex.com

Customer Service Phone:
501-743-1461

For order-related questions, include your order number so we can assist as quickly as possible. We generally respond within 1–2 business days.

Business Information

Kaleidoscope Scent Index is an independent fragrance retailer, curator, and fragrance media platform based in Bentonville, Arkansas. We sell authentic new-in-box full-size fragrances, manufacturer tester bottles, independently decanted fragrance samples, and KSI-curated discovery sets.

Unless expressly stated otherwise, Kaleidoscope Scent Index is not affiliated with, sponsored by, endorsed by, or an authorized representative of the fragrance brands featured on our website.

Damaged, defective, leaking, or incorrect orders: Contact us within 5 calendar days of delivery and include your order number and clear photographs of the product, packaging, and shipping box.

Approved returns are processed through the Bentonville/Walton location above. Please request authorization before mailing a return.